Domino’s Culture and Values
Domino is a game of chance or skill that requires careful planning and strategy to win. A domino set consists of 28 small rectangular tiles with lines down the center and numbers on each end resembling those on dice. The tiles are typically made of ebony blacks and ivory whites and can be arranged in many different ways to play games. In addition to traditional domino games, Domino also can be used in science and math education, with children learning about the number of dots on each side of a tile and what those numbers represent.
Domino’s success has been attributed to its ability to constantly adapt and innovate, and this has extended beyond the pizza chain’s food delivery service to include an online ordering system and even a mobile app that allows customers to order by texting an emoji. But the company has also remained true to its core values, and one of those is its commitment to listening to its employees and customers.
The Domino’s CEO, Dave Brandon, has promoted this value and has made it a top priority for the company. This line of communication extends to Domino’s employees, and they are encouraged to submit ideas about how the company can improve its processes and products. This includes implementing changes such as a relaxing of the dress code, reworking leadership training programs and revamping the college recruiting process.
Another important element of Domino’s culture is its emphasis on the power of technology to drive customer engagement and boost revenue. In fact, Domino’s employees are responsible for developing the Domino’s Pizza app that now allows customers to place orders via an emoji, a text message or through their Amazon Echo devices. This app has been a huge success and has helped drive the company’s profits to record high levels.
While the Domino’s app has boosted profits for the company, it has also increased the amount of time that people spend in stores and on the phone waiting to place their order. As a result, some employees have become frustrated with this change and are seeking alternative jobs at other Domino’s locations.
Domino’s success has been based on its willingness to embrace new technology and to make sure its employees are well-trained in the use of its systems. The Domino Data Lab, a unified platform for orchestrating the entire end-to-end data science lifecycle, is a great example of how this has been done. The platform is designed to integrate with version control systems, provide a library of templates for data science workflows and allow users to spin up interactive workspaces of various sizes to explore their data. It also helps to ensure that data is securely stored and available across hybrid multicloud infrastructure. This makes it easy to share and scale. This approach speeds up the development of artificial intelligence (AI) solutions and enables organizations to get the most out of their existing investments. The Domino Data Lab is now available for all customers.